Let’s Start a Conversation.
Whether you’re ready to upgrade, recycle or responsibly dispose of your IT equipment, we’re here to help.
Head Office
Fill out the contact form below and one of our experts will be in touch.
FAQs – Contact ITAD Africa
How quickly will someone respond to my enquiry?
We aim to respond within one business day. For urgent requests, please call us directly on the numbers provided to ensure immediate assistance.
Can I request a collection directly through the contact form?
Yes. The form allows you to schedule a collection by including details such as the type and quantity of IT assets. Our team will then confirm logistics and timing.
Do you provide services across South Africa?
Yes. ITAD Africa offers secure, compliant IT asset collection nationwide, with coverage extending to both metropolitan and rural areas.
What information should I include when contacting ITAD Africa?
It’s helpful to include your organisation name, the service you require (e.g., data destruction, erasure, or equipment recycling), the type and approximate volume of IT assets, and your preferred timeframe.
Can I visit ITAD Africa’s offices in person?
Yes. We welcome visitors during business hours, but recommend booking an appointment so the right specialist is available to meet with you.
Do you work with individuals, or only organisations?
While our services are primarily designed for corporates, government, and institutions, we do assist individuals on a case-by-case basis, especially for safe data destruction or compliant recycling of devices.
How secure is the collection process?
All collections are carried out by trained staff using secure logistics. Assets are logged, tracked, and transported under strict chain-of-custody protocols to eliminate risk of loss or tampering.
Can I get proof of compliance after my IT assets are collected?
Yes. Every collection and disposal process is backed by detailed certificates and audit-ready documentation, including Certificates of Destruction or Data Erasure reports, depending on the service selected.