Quality Assurance

  • Our internal policies are aligned to best practices globally.
  • We use accredited service providers to audit our compliance levels.
  • Using ISO certification frameworks to structure our offering/ Aligning our offering to the R2 standards.
  • Continuous training of our staff based on a well-defined framework to ensure that their activities are in line with targeted:
    • Productivity levels
    • Customer service goals
    • Compliance standards
    • Data security
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